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vidacare

Contact Us



General Questions
For general questions about VidaCare:
Call 1-800-556-0689
Email us at info@vidacare.org

Potential Members
If you are interested in being a member:
Call 1-800-556-0689
Email us at enrollment@vidacare.org

Member Services
If you need any assistance have any questions, issues or complaints about VidaCare
Call 1-800-556-0689
Email us at member-services@vidacare.org

Provider Services
If you are a VidaCare network provider
Call 1-800-556-0674
Email us at: provider-services@vidacare.org
Claims should be mailed to:
VidaCare Claims Department
PO Box 6022
Hauppauge, N.Y. 11788

Electronic Submissions:
Use VidaCare Submitter ID # 24818

Potential Providers
If you would like to be a VidaCare network provider
Email us at: provider-services@vidacare.org

Employment Opportunities
If you are interested in submitting your resume to VidaCare
Email us at: employment@vidacare.org

VidaCare Administrative Offices are located at 248 West 35th Street, 7th Fl. New York, NY 10001

Phone: (646) 786-1800 Fax: (646) 786-1801



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VidaCare is a NYS sponsored HIV Special Needs Plan that provides health care services for people on Medicaid living with HIV and their children. VidaCare services Manhattan, Brooklyn and the Bronx. Joining an HIV SNP is voluntary. To learn more about HIV SNPs, call the New York Medicaid CHOICE Helpline at 1-800-505-5678.(TTY/TDD 1-888-329-1541)